Returns & Exchanges

At SAOC ORIGAMI, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring that all delicate origami structures are protected to prevent damage during transit.

• 3.
  Ship the Item

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 business days.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 3-5 business days to your original payment method.